Grand Naniloa Hotel - Hilo

ex. Naniloa Volcanoes Resort

93 Banyan Drive, Hilo, United States, 96720  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Naniloa Hotel - Hilo

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Swimming pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Snorkeling

Fishing

 Spa and relaxation

Spa & wellness center

Overview

Naniloa Hilo is a 2-star traditional hotel offering a spacious accommodation within easy reach of East Hawaii Cultural Center, Pacific Tsunami Museum and Rainbow Falls. The building was renovated in 2007.

The hotel is conveniently situated in a downtown area, close to a national park. Just 3 km from the center of Hilo known for Liliuokalani Gardens, Coconut Island Park and Hilo Harbor.

Guests can reach Naniloa Hilo Hotel by car from Hilo International airport in 5 minutes.

Rooms

A panoramic view over the harbor welcomes guests to Family Corner Double Room, Panoramic Corner Double Room and Panoramic Studio Suite offering family bathrooms along with flat-screen TV, free Wi-Fi, individual climate control, a microwave and a writing desk. Some rooms feature views over Hilo Bay and Hawaii Volcanoes National Park. They are equipped with coffee/tea makers and a fridge.

Eat & Drink

Every morning at the garden guests may enjoy continental breakfast.

A full breakfast is served and charges are applicable. 

Services

Naniloa Hilo Hotel offers a banquet hall, a business center and a meeting room along with laundry, 24-hour reception and shuttle service.

Relax

On-site spa options feature a spa center and a sauna. The hotel's activities include snorkeling, lawn tennis and fishing.

Internet

Wireless internet is available in public areas for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2007.  Number of floors:   12.  Number of rooms:   320.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Sports & Fitness

  • Snorkeling
  • Tennis court
  • Golf course
  • Golf desk
  • Fitness center
  • Fishing
  • Tennis

Services

  • Airport shuttle
  • City shuttle service
  • Room service
  • Bell staff/Porter
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Postal service
  • Tours/Ticket assistance

Dining facilities

  • Restaurant buffet
  • Bar/Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots

Leisure facilities

  • Outdoor swimming pool
  • Beach access
  • Spa & wellness center
  • Sun terrace
  • Garden area

Room view

  • Sea view
  • Garden view
  • Bay view
  • Harbor view
  • Ocean view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Tea and coffee facilities
  • Soundproofed rooms
  • Rollaway beds
  • Wardrobe
  • Ironing facilities

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathtub shower combination

Kitchen facilities

  • Mini-fridge

Media

  • Cable/Satellite television
  • Radio
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 30 per person per night in an extra bed. 
  • One child under the age of 2 may stay at the price of USD 30 per person per night in a crib. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Grand Naniloa Hotel - Hilo Hilo location
Show big map »

Hotel Address:

93 Banyan Drive, Hilo, United States, 96720

Get directions
City Center
  • Hilo
    2.6 km
Airports
  • Hilo International (ITO)
    2.0 km
  • Kamuela (MUE)
    69.9 km
Restaurants
  • Uncle Billy's General Store
    140 m
  • Coconut Willy's
    140 m
Beaches
  • Coconut Island
    370 m
  • Richardson Beach Park
    1.6 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    12
  • Number of rooms:
    320

Rooms and availability

Grand Naniloa Hotel photos RoomGrand Naniloa Hotel photos Exterior Hotel informationGrand Naniloa Hotel photos Exterior Hotel informationGrand Naniloa Hotel photos Exterior Hotel information
Double Room
Bed type: Double bed or 2 Queen-size beds or 2 Single beds
Size: 34 m²
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Double room

Room facilities
    Grand Naniloa Hotel photos Exterior Hotel informationGrand Naniloa Hotel photos Exterior Hotel informationGrand Naniloa Hotel photos Exterior Hotel information
    Corner Double Room
    Bed type: Double bed or King-size bed or 1 Single bed
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Oceanfront (Corner)

    Room facilities
      Grand Naniloa Hotel photos Exterior Hotel informationGrand Naniloa Hotel photos Exterior Hotel informationGrand Naniloa Hotel photos Exterior Hotel information
      Triple Room
      Bed type: Sleeping arrangements for 3 persons
      Check Prices
      • Air conditioning
      — Less information+ More information

      B Rate - Bay View Room - Triple

      Room facilities
        Grand Naniloa Hotel photos Exterior Hotel informationGrand Naniloa Hotel photos Exterior Hotel informationGrand Naniloa Hotel photos Exterior Hotel information
        One-Bedroom Suite
        Bed type: King-size bed or 1 Super King-size bed or 1 Single bed
        Size: 60 m²
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        C - Ocean Front Suite Kitchenette

        Room facilities
          Grand Naniloa Hotel photos Exterior Hotel informationGrand Naniloa Hotel photos Exterior Hotel informationGrand Naniloa Hotel photos Exterior Hotel information
          Quadruple Room
          Bed type: Sleeping arrangements for 4 persons
          Check Prices
          • Air conditioning
          — Less information+ More information

          B Rate - Bay View Room - Quad

          Room facilities
            Grand Naniloa Hotel photos Exterior Hotel informationGrand Naniloa Hotel photos Exterior Hotel informationGrand Naniloa Hotel photos Exterior Hotel information
            Junior Suite
            Bed type: King-size bed or 1 Single bed
            Size: 69 m²
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            1 KING BED OCEAN FRONT JUNIOR SUITE

            Room facilities
              Grand Naniloa Hotel photos Exterior Hotel informationGrand Naniloa Hotel photos Exterior Hotel informationGrand Naniloa Hotel photos Exterior Hotel information
              Family Double Room
              Bed type: Double bed
              Size: 31 m²
              Check Prices
              • Air conditioning
              — Less information+ More information

              C Rate - Bay View Room - Double (Family Plan)

              Room facilities

                How to reach hotel

                hotel Grand Naniloa Hotel - Hilo Hilo location
                Show big map »

                Hotel Address:

                93 Banyan Drive, Hilo, United States, 96720

                Get directions
                City Center
                • Hilo
                  2.6 km
                Airports
                • Hilo International (ITO)
                  2.0 km
                • Kamuela (MUE)
                  69.9 km
                Restaurants
                • Uncle Billy's General Store
                  140 m
                • Coconut Willy's
                  140 m
                Beaches
                • Coconut Island
                  370 m
                • Richardson Beach Park
                  1.6 km
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Year renovated:
                  2007
                • Number of floors:
                  12
                • Number of rooms:
                  320

                Grand Naniloa Hotel Location

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                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

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                Click the hotel to go to the main hotel page.

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                What's nearby

                Popular areas

                • City Center - 2.5 km

                Places of interest

                Convention centers

                Shopping areas

                • The Pacific Tsunami Museum - 2.2 km

                Amusement

                • Fun Factory - 500 m
                • Triple 7 Amusement - 1.4 km
                • Mulligan's Island - 2.2 km
                • Mulligan's Q-Bowl - 2.4 km
                • Hilo Lanes - 2.4 km

                Monuments and Landmarks

                Museums

                Parks

                • Hawaii County Park Maintenance - 500 m
                • Hawaii County Parks and Rec Dept - 1.8 km
                • Mauna Kea Park - 1.8 km

                Universities, Institutes

                • United Hawaii College - 2.8 km

                Business areas

                Galleries

                Oceanfront Areas

                Local attractions

                • Wailoa River State Recreation Area - 1.6 km
                  Off Pauahi Street, Hilo
                • Mokupapapa Discovery Center - 2.1 km
                  308 Kamehameha Ave, Suite 109, Hilo
                • Mauna Loa Observatory - 2.5 km
                  154 Waianuenue Avenue, Hilo
                • Richardson Beach Park - 1.6 km
                  2279 Kalanianaole St., Hilo
                • Pacific Tsunami Museum - 2.2 km
                  130 Kamehameha Ave, Hilo

                Near the hotel

                • Coconut Island - 370 m
                  Off-shoot from Banyan Drive, Hilo
                • Liliuokalani Gardens - 1.2 km
                  Banyan Drive, Hilo

                Restaurants nearby

                • Uncle Billy's General Store - 140 m

                  Address: 87 Banyan Dr
                  Phone: (808) 935-0861

                • Queen's Court Restaurant - 230 m

                  Address: 71 Banyan Dr
                  Phone: 808-935-9361

                  56% likes this, based on 73 reviews
                  Cuisine: American

                • Ken's House of Pancakes - 790 m

                  Address: 1730 Kamehameha Ave
                  Phone: 8089358711

                  68% likes this, based on 695 reviews
                  Price Range: CAD 15 - CAD 15

                • Coconut Willy's - 140 m

                  Address: 87B Banyan Drive
                  Phone: +1 808-987-6992

                  73% likes this, based on 31 reviews

                • Sky Garden Restaurant - 460 m

                  Address: Hawai'i Naniloa Resort
                  Phone: (808) 935-8888

                  75% likes this, based on 27 reviews
                  Cuisine: Chinese
                  Price Range: CAD 9 - CAD 26

                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Year renovated:
                  2007
                • Number of floors:
                  12
                • Number of rooms:
                  320

                Grand Naniloa Hotel Reviews

                Guest reviews are submitted by our customers after their stay at Grand Naniloa Hotel

                Average guest rating

                6.4out of 10
                Good
                Based on 122 reviews

                Rating by category:

                Location
                6.0
                Rooms
                6.0

                Guest reviews

                • Older travelers
                  3.2

                  I was extremely disappointed to arrive at a hotel that was being renovated. The photographs suggested a full service comfortable hotel with lawns, chairs, facilities and relaxation. The entrance canopy was missing so we arrived in the pouring rain and got rained on unloading. There were no door staff to greet us. Most of the lobby furniture was stacked in a room. And the lobby was bare and stark and univiting. There were no pool recliners for sunbathing. Do not expect complimentary coffee in the lobby. All the walls were bare with minimum art work. The room had no fan or ac so you had to sleep with windows open and we were kept awake all might because of the night frogs. Bathroom accessories were the cheapest and bare minimum. In the elevator others complained about having to sign hotel rules at check in and said it felt like a dorm. They gave you only one coffee sachet in room and my partner drinks non- caff which was not available. The entry pull-in was pooled in water in the rain so we got our feet wet when leaving. Judging by the five star compliments planted on the internet review pages it is clear that those must have been planted and were very far from the truth. I wasted $200 for one of the worst hotel experiences ever. I used to own a bed and breakfast and this hotel is a distaster.

                • Group of friends
                  10.0

                  We had a view of the ocean from our room. It was inexpensive and clean. Parking was free.

                  The hotel was partially renovated so make sure you ask for a room on the renovated side.

                • Single
                  6.2

                  I loved the rom

                  No sunbeds and the lifts had awful odours - I did say.

                • Older travelers
                  5.8

                  Location was ok. Staff were friendly.

                  The elevators looked like they were service elevators. The carpets smell in the elevators almost made me sick, they were very badly in need of cleaning. The breakfast was passable. However please include oatmeal in the continental. My wife was forced to pay for a buffet because all she wanted was oatmeal and it was only on the buffet menu !!

                • Family with children
                  6.6

                  Great location, safe and good place to bring your family.

                • Older travelers
                  7.0

                  The location was very good, close to the airport, but right on the water and very peaceful. Nice pool, though it could have been warmer. Good views from our room. Comfortable bed.

                  Service was freindly, but not informative. There was no hotel information anywhere. Room was clean, but fairly spartan. The first night we had no bed cover or coffee/tea for our maker. Hotel seems to be getting a face lift, but right now is rather shabby in the hallways. Difficult to find ice because it was in a room with an unmarked door. No resturant on the premises. All the lounges and the spa are closed down. One day the elevator was not working.

                • Family with children
                  5.4

                  clean room; bathroom seemed upgraded; there are two things the hotel has going for it: 1) one of 3 hotels in Hilo; 2) location, location, location - near volcanoes national park and waterfalls

                  Facade has rust stains; walked past 2 closed restaurants with piled up furniture to one working elevator out of three; knew something was wrong when we were given actual keys to the room instead of key cards; it's apparent the hotel is struggling and improvements are superficial; everything is tiled, i.e., bedroom floor, hallways

                • Group of friends
                  7.8

                  Good location, very close to the airport. Very helpfull staff, nice rooms, comportable beds, spacious bathroom. Free internet access a big plus. Would stay there again when at Hilo. Good value for money.

                  Would be great to have some milk, plates, cuttlery, a kettle perhaps on arrival. A coat of paint would be nice but lots of work is already under way.

                • Older travelers
                  4.6

                  Hilo is absolutely fantastic, although we only stayed at this hotel because it is close to the airport and we did not have vacancy at the Inn at Volcano for that night

                  The view offered from the sea front room

                • Older travelers
                  9.2

                  Concrete floors and walls made it noisy, i.e., every time someone walked down the hall it made a lot of noise.

                • Group of friends
                  7.8

                  The view is incredible, quiet, easy free parking, nearby parks, breakfast serviced ocean side.

                  The hotel doesn't have many amenities. It is in the midst of remodeling, newly remodeled rooms are lovely, but the other part is dismal.

                • Older travelers
                  6.6

                  location

                  furnishings were bare. the room didnt have a 'cozy' feel to it. it was cold and sterile. small bed, small room, uncomfortable bed.

                • Single
                  6.2

                  How close it was to downtown, and my work location

                  It didn't have a bar/lounge area, Didn't have a Resort Restaurant, hotel look rundown and closed, wifi/internet didn't work in the rooms.

                • Single
                  6.2

                  The open floor plan in the room made for more space available. And the staff were very friendly.

                • Older travelers
                  6.2

                  We actually had a partial view of the harbor even though the room was "garden view".

                  The hotel was a bit eerie since many parts of it seemed to be closed or in need of repair.

                How to reach hotel

                hotel Grand Naniloa Hotel - Hilo Hilo location
                Show big map »

                Hotel Address:

                93 Banyan Drive, Hilo, United States, 96720

                Get directions
                City Center
                • Hilo
                  2.6 km
                Airports
                • Hilo International (ITO)
                  2.0 km
                • Kamuela (MUE)
                  69.9 km
                Restaurants
                • Uncle Billy's General Store
                  140 m
                • Coconut Willy's
                  140 m
                Beaches
                • Coconut Island
                  370 m
                • Richardson Beach Park
                  1.6 km
                Hotel information
                • Check-in:
                  from  3 pm
                • Check-out:
                  until  12 pm
                • Year renovated:
                  2007
                • Number of floors:
                  12
                • Number of rooms:
                  320